Privacy Policy

PolicyEffective Date: August 28th, 2024


1. IntroductionWelcome to Ordinary Products ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This privacy policy will inform you about how we look after your personal data when you visit our website or when you purchase our products, and tell you about your privacy rights and how the law protects you.
2. Who We AreOrdinary Products is located in Ontario, Canada.

3. Information We Collect We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, home address.
  • Financial Information: Payment card details, billing address (though processed securely via third-party payment processors).
  • Usage Data: Information on how you use our website, products, or services.
  • Device Information: IP address, browser type, operating system.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Collect Your Information

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site (cookies).
  • From third parties like social media if you choose to link your accounts.

5. Use of Your Information We use the information we collect for various purposes:

  • To provide and maintain our services.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

6. Legal Basis for Processing Personal Data Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
7. Sharing Your Personal Information We may share your information with:

  • Service providers who perform services on our behalf.
  • Law enforcement or other government officials when required by law or to protect our legal rights.
  • In the event of a merger, sale, or acquisition, your data may be transferred.

8. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
9. Your Rights Under PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:

  • Access your personal information.
  • Request correction of the personal information that we hold about you.
  • Withdraw consent at any time, subject to legal or contractual restrictions.
  • Complain to a privacy authority if you believe your privacy rights have been violated.

10. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.